Frequently Asked Questions


A:

Can you provide a list of the locations that you cover?

We primarily work in the Maidstone & Midkent area. 

For a list of the areas we normally work in please see out locations page

A:

What IT services do you offer to your customers?

Here at Kent Information Technology Services we provide a range of comprehensive services for our clients.  We offer services to domestic as well as commerical users.

You can find a list of our Business services here and a list of services for home users here

A:

Yes we carry out hardware replacement.  We are able to source replacement parts for all sorts of components saving you from the expense of having to replace whole items.  

If we think the replacement is not economially viable we will let you know, allowing you to save money.

A:

Kent Information Technology Services is based in Larkfield just outside of the county town of Maidstone, Kent.

Or registered office is: 5 West Court , Enterprise Road, Maidstone, Kent

Our company registration number is 04876432

A:

If you aren’t happy with the work we have carried out, we will refund 100% of any charges we have made (excluding hardware).

All our work is backed by a 30 day guarantee.

All hardware supplied is guaranteed for twelve months.

A:

We would be happy to provide you with examples of our previous work on request.

Please contact us to discuss it further

A:

Yes!

Here at Kent Information Technology Services we have extensive knowledge and experience of working with business computer networks.

We have worked with Microsoft Operating system from Windows NT 4 all the way through to the latest version Server 2022.

We have also deployed multiple Linux servers to provide Login servers, DHCP and DNS as well as on premise email servers.

 

A:

Yes!

We carry out secure data erasure on Magnetic hard drives and SSD's.

For more information on the types of data erasure that we carry out please review the data destruction page

A:

You can see our full terms and conditions here