Virus & Malware Removal

What is a Virus?

A computer virus is essentially a program designed to do your computer harm.  In most cases computer Viruses or "Trojans" are designed to steal your data as well as potentially using your computer to attack other computers as part of a Bot Net.

Almost all computer viruses are self replicating and are designed to spread from one device to another.  With most households today owning multiple devices a computer virus can cause a lot of damage.

If you think your computer has a virus or Malware we are here to help.

Signs that your computer might need looking at are:

  • Frequent pop-up windows. Pop-ups might encourage you to visit unusual sites. Or they might prod you to download antivirus or other software programs.
  • Changes to your homepage. Your usual homepage may change to another website, for instance. Plus, you may be unable to reset it.
  • Mass emails being sent from your email account. A criminal may take control of your account or send emails in your name from another infected computer.
  • Frequent crashes. A virus can inflict major damage on your hard drive. This may cause your device to freeze or crash. It may also prevent your device from coming back on.
  • Unusually slow computer performance. A sudden change of processing speed could signal that your computer has a virus.
  • Unknown programs that start up when you turn on your computer. You may become aware of the unfamiliar program when you start your computer. Or you might notice it by checking your computer’s list of active applications.
  • Unusual activities like password changes. This could prevent you from logging into your computer.

How do I get rid of a computer Virus?

We use specialist offline cleanup tools to ensure that your system is Virus and Malware free.

If we think your system has been compromised to such an extent we offer to reinstall your entire operating system from fresh to ensure you can go about using your computer knowing it is virus free and clean.